[Windows] Remedy for failing to install Windows update due to error 2149842967


This time I will write about the error that occurred when applying the Windows KB.
The error in the title occurred in "KB4471331", but it seems to be a general error, so I will write it down.

About error 2149842967

■ Full error (event log)

Failed to install Windows update due to error 2149842967 "" (command line: "" C: \ windows \ system32 \ wusa.exe "" C: \ 2018-12 Security Update for Adobe Flash Player for Windows 8.1 for x64-based Systems (KB4471331) \ windows8.1-kb4471331-x64_9cde17312f6c348894fda55da76741d5a4ee4805.msu "")

First, from the article below, 2149842967 seems to be the error code 0x80240017,
Operation was not performed because there are no applicable updates.
In other words, the KB required for applying KB has not been applied yet.

Microsoft Community Articles


In this case, it occurred in KB4471331 (Security Update for Adobe Flash Player for Windows 8.1: December 2018, 12).After all,Some kind of KB is missingIt was that.

Find and apply the KB to resolve

Microsoft support
Adobe Flash Player Security Update: December 2018, 12


You can usually find it by referring to the article about KB in Microsoft Support.
In this case, it says "I need it".


  • The error "2149842967" output to the event log is often caused by the non-application of the required KB.
  • For required KB, see the Microsoft support article for the KB you want to apply, determine and apply

Although it is a rudimentary content when I review it, there are patterns that unexpectedly get stuck in the swamp, so I wrote it.
We would appreciate it if you could refer to it.


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